FedEx and UPS Rate Negotiation
Carrier pricing is built around assumptions about your volume, your shipping profile, and how hard you have ever pushed back on a renewal. Most brands are paying more than they need to simply because no one has gone back to the table with real data.
We review your shipping history, your weight and dimension profile, your zones, and your service mix, then negotiate directly with FedEx and UPS on your behalf. Clients typically save an average of 30 percent on their carrier rates, with some seeing savings above 50 percent. You keep your existing carrier relationships. You just stop overpaying for them.
Automatic Refund Recovery for Late Shipments
FedEx and UPS both guarantee delivery windows, and when a package arrives late, you are often entitled to a refund. Almost no one claims it. Tracking every late shipment manually across thousands of packages a month isn't realistic for most teams, so the money goes unclaimed.
ShipPlug automatically monitors your shipments, flags late deliveries, and files refund claims within the 15 day window carriers require. It runs in the background. You don't lift a finger, and the savings show up on their own.
Expert Led Invoice Auditing
Carrier invoices are dense, and overcharges hide inside them easily. Incorrect surcharges, misapplied accessorial fees, and DIM weight pricing errors can quietly inflate your shipping bill month after month without anyone noticing.
This is not something software catches on its own. Our team reviews your invoices line by line, flags discrepancies, and recovers what you are owed. It is expert led auditing, done by people who know exactly what a clean invoice is supposed to look like and what doesn't belong on it.
3PL Rate Negotiation
If you work with a third party logistics provider for storage, pick and pack, or fulfillment, your pricing there deserves the same scrutiny as your carrier rates. The good news is you do not have to choose between keeping a relationship you trust and paying a fair price for it.
Whether you are happy with your current 3PL or frustrated with it, ShipPlug reviews your fulfillment data, benchmarks your pricing against the market, and negotiates better terms directly with your existing provider. You are not starting over with a new partner. You are getting a better deal from the one you already have, backed by real leverage and real numbers.
Carrier Cashback
Paying your carrier invoices is unavoidable, so it should at least work in your favor. ShipPlug's Platinum card is built specifically for carrier payments and gives you 1 to 2 percent cash back on everything you spend with FedEx, DHL, USPS and UPS. It is a straightforward way to turn a fixed cost into a small but steady source of savings.
Paired with our bill pay service, which reviews every invoice for errors and overcharges while processing your carrier payments, you get accuracy and cashback working together on the same spend.
Why Brands Choose ShipPlug
Every service above shares the same model. It costs nothing to start, and we only get paid when we actually save you money. There is no retainer, no flat consulting fee, and no risk in finding out what is possible for your shipping costs.
We work with brands across apparel, cosmetics, auto parts, coffee roasting, pet supply, footwear, medical and healthcare, and nutrition, all shipping $100k or more annually. Whether you sell online, wholesale, or through your own retail network, if you ship product, this applies to you.
Get Started
If you want to know what you are actually paying for shipping, fulfillment, and carrier fees versus what you should be paying, reach out and we will show you. No commitment, no upfront cost, just a clear picture of where your money is going and how much of it you can keep.
